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Help & Support - Touki

Last updated: May 27, 2026

1. In the App

1. Open Touki on your phone.
2. Go to Profile.
3. Tap Help & Contact.
4. Describe the issue. Your message helps us respond with the right app/device context.

2. Email

If you cannot access the App, email us at toukioulpan@gmail.com.

Please include your account email, device type, app version if known, a description of the issue, and a screenshot if useful.

3. FAQ

How do I reset my password?

On the login screen, tap Forgot password. You will receive a reset link by email.

How do I delete my account?

Go to Profile > Delete account. You can also use the account deletion page.

How do I manage my Touki+ subscription?

• iPhone: Settings > your name > Subscriptions > Touki Plus.
• Android: Google Play Store > profile > Payments & subscriptions > Subscriptions > Touki Plus.

My purchases disappeared

Sign in with the original account email, then use Restore purchases from the store or subscription screen.

The app crashes or behaves incorrectly

Force-close and reopen the App, restart your phone, and check that you have the latest App Store or Google Play version. If the issue continues, contact us by email.

4. Legal Documents

• Privacy Policy
• Terms of Use
• Delete my account

Touki is published by Nethanel Dabi.